DO NOT APPLY IF YOU DO NOT MEET ALL THE REQUIRMENTS!!!!
Are you energetic, friendly, and have a bubbly personality? Then this is the position for you.
A new position has become available for a Customer Sales Support Specialist:
DUTIES, RESPONSIBILITIES AND EXPERIENCE
Driving sales to the store with your excellent customer service and broad knowledge of products – highest level of support and advice to customers
A superb communicator, polite telephone manner and professional tone of voice.
Quick thinker who is highly observant and who can remain composed when juggling a handful of enquiries at once.
Go getter that can work well under pressure, handle stress and must be deadline driven.
Excellent typing and writing skills to provide customer support on online chats, emails and other social platforms.
Maintain sound relationships with existing customers
Up-sale; advising customers on and selling new value-adding products that could enhance their businesses.
Ensure that customers are satisfied with service provided, and report problems through relevant channels
Manage customer complaints and ensure effective resolution of issues to maintain customer satisfaction
Reporting and Feedback
Requirements
Excellent Computer Literacy and Tech Savvy
Matric or equivalent qualification
Own transport to work and home
Job Types: Full-time, Permanent
Application Question(s):
- Provide company name where you were employed in a sales position
Experience:
- Sales: 3 years (Required)
Language:
- English (Required)
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